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Mailing Address

2355 Elderwood, Grand Rapids, MI, United States

616-822-8773

Contact Number

historybusts@gmail.com

Email

Phone Hours

Monday to Friday 10:00am to 4:00pm Eastern Time

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What materials are used to make the custom chess sets?

Our custom chess sets are crafted from a variety of materials including wood, and resin, depending on the design and customer preference.
Can I choose the colors and designs for my custom chess set?

Absolutely! We offer a range of customization options, allowing you to select colors, designs, and even the type of chess pieces you prefer.
How long does it take to create a custom chess set?

The creation process for a custom chess set typically takes 4-6 weeks, but this can vary based on the complexity of the design and current order volume.
Are the custom chess sets suitable for tournament play?

While our sets are designed to be both beautiful and functional, they may not meet all official tournament standards. Please check the specific requirements if you plan to use your set for tournament play.
Do you offer repairs or replacements for damaged pieces?

Yes, we provide repair services for our custom chess sets. If a piece is damaged, please contact our customer service for assistance.
Are the busts made from durable materials?

Yes, our historical busts are made from high-quality materials such as bronze, and resin to ensure durability and longevity.
How are the busts shipped to avoid damage?

We use specialized packaging materials and techniques to ensure that your historical bust/figure arrives safely. Each bust/figure is carefully wrapped and placed in a sturdy box with additional padding.
Do you offer international shipping?

No we don't at the moment only nationwide shipping.
How do I place an order for a custom chess set or a historical bust?

You can visit our personalized products collection on our website to customize and place your order. We will contact you to go over the specifics of the order.
What are the shipping costs?

Our products are shipped by weight. Products 0lb-1lb are $6 and 1lb-and up are $11. The total cost will be calculated at checkout.
What is the shipping method you use?

We use USPS for standard shipping within 3-5 business days
How can I get free shipping?

Orders over $150 may qualify for free standard shipping. It will be shown at checkout.
Do you offer refunds?

We currently do not offer refunds. Check refund policy
What happens if my figure or bust arrives damaged?

In the rare event that your figure or bust arrives damaged, please contact me within 48 hours of delivery with photos of the damage. We will work with you to resolve the issue, whether that's repairing the piece or sending a replacement.

Tom created a couple pieces that were amazing. The designs were made to replicate my son, an Air Force pilot. The attention to detail is incredible. My son trains far away but the figure is almost like seeing my son walking by his F15. Thank you.

Chris Thomas