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Free Shipping for orders above $150 Nationwide. Use code "SUMMER20" for 20% discount on all products till August 31st 2024.

SHIPPING POLICY

We are committed to providing you with high-quality products and a seamless shopping experience. This shipping policy outlines the procedures and terms related to the delivery of your orders. Please read this policy carefully to understand how and when your purchases will be shipped.

Shipping Methods:

We currently use USPS for standard shipping but plan to introduce expedited and express options in the near future.

Standard Shipping - Estimated delivery within 3-5 business days.

Processing Time:

All orders are processed within 1-2 business days. Processing time is the period between when your order is placed and when it is dispatched from our location.

Delivery Time:

Delivery time is the period between when your order is dispatched from our location and when it arrives at your specified delivery address. The total time to receive your order is the sum of the processing time and the delivery time.

Shipping Costs:

Shipping costs are calculated based on the weight and destination of your order. The exact shipping cost will be displayed at checkout before you complete your purchase.

Free Shipping:

Orders over $150 may qualify for free standard shipping. The threshold for free shipping will be clearly communicated on our website and during the checkout process.

Shipping Restrictions:

We currently ship to addresses within the United States, including Alaska, Hawaii, and U.S. territories. We do not ship to P.O. boxes, APO/FPO addresses, or international destinations at this time.

Order Tracking:

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.

Delivery Issues:

If you encounter any issues with your delivery, such as a lost or damaged package, please contact our customer service team immediately. We will work with you to resolve the issue as quickly as possible.

Changes to Shipping Policy:

We reserve the right to modify this shipping policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.

Contact Us:

If you have any questions about our shipping policy or your order, please contact our customer service team at historybusts@gmail.com or call us at 616-822-8773.

Thank you for choosing Custom Chess Sets LLC. We look forward to serving you!

Custom Chess Sets LLC

2355 Elderwood
Grand Rapids, MI, USA
616-822-8773
historybusts@gmail.com
www.customchesssets.shop

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